Privacy Policy
Big & Small Web Designs (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website, services, or interact with us. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of our website or services, and from third parties. The types of personal information we collect include:
a. Personal Information You Provide: We collect personal information you provide when you sign up for our services, request a quote, contact us, or provide feedback. This may include your name, email address, phone number, company name, and any other information you choose to provide.
b. Information We Collect Automatically: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our website and services, including your IP address, browser type, pages viewed, and links clicked.
c. Information from Third Parties: We may receive personal information about you from third parties, such as social media platforms, marketing partners, or other service providers.
2. How We Use Your Information
We may use your personal information for various purposes, including:
a. To provide and improve our services, including fulfilling your requests, providing customer support, and personalizing your experience.
b. To communicate with you, such as sending you updates, promotional materials, or responding to your inquiries.
c. To maintain the security and integrity of our website and services, including preventing fraud and abuse. d. To comply with legal requirements and enforce our legal rights.
3. Disclosure of Your Information
We may share your personal information with:
a. Service providers who perform services on our behalf, such as hosting providers, payment processors, or marketing partners.
b. Third parties in connection with a merger, acquisition, or sale of our assets.
c. Law enforcement or other government authorities if required by law or to protect our rights or the rights of others.
4. Your Choices and Rights
You may have certain rights under applicable privacy laws, including the right to access, correct, update, or delete your personal information or object to its processing. To exercise your rights, please contact us using the contact information provided in this Privacy Policy.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
Terms of Service
1. Acceptance of Terms
By using the website and services provided by Big & Small Web Designs (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our website or services.
2. Services
We provide web design, backend management, and marketing material design services. We reserve the right to modify, suspend, or discontinue our services at any time, with or without notice.
3. Payment and Refund Policy
You agree to pay all fees associated with the services you purchase from us. All fees are non-refundable. We may change our pricing and payment policies at any time, with or without notice. You are responsible for any taxes, duties, or other fees associated with your purchase of our services.
Due to the nature of our services and the time and effort invested in each project, we maintain a No Refund Policy, except in specific situations outlined below.
a. Project Cancellation: If you decide to cancel your project before any work has been initiated by our team, you may be eligible for a refund. In such cases, we will issue a full refund minus any administrative or transaction fees.
Please note that dissatisfaction with the aesthetic or creative aspects of the design does not qualify for a refund, as these are subjective matters. We encourage clients to provide clear and detailed design preferences and feedback during the design process to ensure the desired outcome.
4. Refund Process
To request a refund, you must submit a written request to Big & Small Web Designs within 7 days of the project start date, clearly stating the reason for the refund request and providing evidence of the specific circumstances outlined above.
We will review your refund request and respond within 5 to 10 business days. If your request is approved, we will initiate a refund to your original payment method. Please note that the processing time for the refund may vary depending on your bank or payment provider.
5. Intellectual Property Rights – For Refunds or Non-Payment
In the event of a refund or non-payment of invoice, services, fees, etc. any licenses or permissions granted to you for the use of our designs and deliverables will be revoked, and you must immediately cease using, displaying, or distributing any materials or content provided by Big & Small Web Designs. All intellectual property rights in the project, including copyrights and trademarks, will remain the sole property of Big & Small Web Designs.
6. Intellectual Property
All content and materials on our website, including but not limited to text, graphics, logos, and images, are the property of Big & Small Web Designs or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content or materials without our prior written permission.
When you purchase our services, we grant you a non-exclusive, non-transferable, revocable license to use the final deliverables provided to you for your personal or business use, subject to these Terms.
7. User Content
You are solely responsible for any content, materials, or information you submit, post, or share through our website or services (“User Content”). You warrant that you own or have the necessary rights to use and share User Content and that your User Content does not infringe on the intellectual property, privacy, or other rights of any third party.
By submitting, posting, or sharing User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, modify, and distribute your User Content in connection with our website and services.
8. Prohibited Uses
You agree not to use our website or services for any unlawful, harmful, or prohibited purpose, including but not limited to:
a. Engaging in any activity that violates any law or regulation. b. Infringing on the intellectual property or privacy rights of others. c. Transmitting or distributing viruses, malware, or other harmful content. d. Harassing, threatening, or defaming any person or entity.
9. Termination
We reserve the right to terminate your access to our website and services at any time, with or without cause or notice. Upon termination, you must immediately cease using our website and services and destroy any materials or content obtained from us.
10. Disclaimer of Warranties and Limitation of Liability
Our website and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website or services will be uninterrupted, error-free, or secure, or that any defects will be corrected.
In no event shall we be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless Big & Small Web Designs, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our website or services or your breach of these Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Alabama, USA, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Dale County, Alabama for the resolution of any disputes arising out of or relating to these Terms.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time, with or without prior notice. If we make changes, we will post the updated Terms on our website, and the changes will become effective immediately upon posting. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.
14. Miscellaneous
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Big & Small Web Designs concerning your use of our website and services and supersede any prior or contemporaneous agreements, communications, or proposals. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You may not assign your rights or obligations under these Terms without our prior written consent.
15. Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
16. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or telecommunications or internet failures.
17. Third-Party Links and Services
Our website or services may contain links to third-party websites or services that are not owned or controlled by Big & Small Web Designs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Big & Small Web Designs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such third-party websites or services.
18. Feedback
We welcome your feedback, suggestions, and ideas about our website and services. By submitting feedback, you grant us a non-exclusive, royalty-free, worldwide, sublicensable, perpetual license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your feedback in any media and for any purpose, without any compensation or obligation to you.
19. Notices
All notices or other communications required or permitted by these Terms shall be in writing and shall be deemed given when delivered personally, sent by email, or mailed by certified or registered mail, postage prepaid, return receipt requested, to the addresses specified in these Terms or such other address as either party may designate by notice to the other party.
20. Headings
The headings used in these Terms are for convenience only and have no legal or contractual effect.
21. No Partnership or Agency
Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and Big & Small Web Designs. Neither party has the authority to bind the other party or to incur any obligation on behalf of the other party, except as expressly provided in these Terms.
22. No Third-Party Beneficiaries
These Terms are for the benefit of, and will be enforceable by, the parties only. These Terms are not intended to confer any right or benefit on any third party or to create any obligations or liability of a party to any such third party.
23. Assignment
Big & Small Web Designs may assign its rights and obligations under these Terms without your consent. You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Big & Small Web Designs, and any assignment or transfer in violation of this provision shall be null and void.
24. Compliance with Laws
You agree to comply with all applicable laws, regulations, and ordinances in connection with your use of our website and services.
25. Entire Agreement
These Terms, together with any other legal notices and agreements published by Big & Small Web Designs on our website or provided to you in connection with our services, shall constitute the entire agreement between you and Big & Small Web Designs concerning your use of our website and services. In the event of any conflict between these Terms and any other agreement or policy, these Terms shall control.
26. Waiver
No waiver of any provision of these Terms by Big & Small Web Designs shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
27. Contact
If you have any questions or concerns about these Terms, our website, or our services, please contact us at:
Big & Small Web Designs